Mid UX Writer Job at EFY, Concord, NC

VnpmaU9zMjY4RjhQcnZNaEpqS2k4OVpzRWc9PQ==
  • EFY
  • Concord, NC

Job Description

Job Description

Job Description

\uD83C\uDFE6 Acerca de EFY

EFY es una fintech de rápido crecimiento que construye el futuro de los pagos y las operaciones financieras en LATAM.

Estamos guiados por datos, enfocados en el cliente y comprometidos con el cumplimiento regulatorio.

Nuestra misión es facilitar transacciones globales con rapidez, confianza y simplicidad.

\uD83C\uDFAF Rol: Mid UX Writer

Buscamos un UX Writer con experiencia en fintech o productos regulados para definir y mantener la voz y tono de EFY en todos los puntos de contacto (web, app, emails, notificaciones y FAQs).

Tu misión será crear experiencias escritas claras, confiables y premium , alineadas con la cultura EFY y con los requerimientos de cumplimiento normativo (KYC, AML, operaciones financieras).

\uD83E\uDDE9 Responsabilidades
  • Diseñar y mantener la guía de estilo y glosarios regulatorios de EFY.
  • Redactar microcopy para flujos críticos (onboarding, KYC, pagos, transferencias).
  • Garantizar consistencia de voz y tono en todos los productos digitales.
  • Colaborar con Producto, Diseño, Tech y Legal/Compliance para asegurar alineación regulatoria.
  • Medir y optimizar el impacto del copy con base en métricas (CSAT, NPS, CTR, tickets CX).
  • Gestionar y versionar contenido en CMS o repositorios internos.
  • Redactar en español e inglés , aplicando principios de accesibilidad y lenguaje inclusivo.
⚙️ Requisitos
  • 3+ años de experiencia en UX Writing, Content Design o Product Content.
  • Experiencia en fintech, banca digital o startups reguladas.
  • Conocimiento de accesibilidad (WCAG) y lenguaje claro.
  • Uso avanzado de Figma, Jira, Notion, Confluence o herramientas similares.
  • Inglés B2–C1 (fluido escrito y conversacional).

Why Join Us

This is the perfect moment to join a fast-scaling fintech where quality and innovation make the difference. If you’re passionate about building outstanding digital experiences and want to make an impact in a dynamic environment, we look forward to your application!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Tags

Similar Jobs

Homeland Language Services

Legal Spanish Interpreters - Buffalo Job at Homeland Language Services

We are hiring SPANISH - ENGLISH INTERPRETERS!We are looking for experienced interpreters who want to join an international company and be a great help to the community.Do you have experience working as an Interpreter/translator? Would you like to be part of a dynamic ...

Capitol Family Office

Tax Accountant Job at Capitol Family Office

 ...Tax Accountant (CPA) 1099 / Remote Contractor (Oregon) We're a modern, boutique, fully remote tax firm serving high-income individuals, business owners, and corporate employees in Oregon and surrounding states. We believe tax services should be smart, strategic,... 

HWC Logistics

Courier / Delivery Driver Job at HWC Logistics

 ...seeking reliable and motivated Delivery Drivers to join our team. As an independent contractor...  ...you will play a vital role in delivering medical supplies and pharmacy orders. We provide...  ...drivers license Previous delivery or courier experience preferred but not required... 

Ombudsman Educational Services

Education Program Director Job at Ombudsman Educational Services

 ...experience &##127979; Environment: Alternative Education Program, Middle & High School a...  ...hope, is seeking an Education ProgramDirector to join our award-winning Alternative...  ...or in the process of obtaining a state special education credential preferred.... 

Delta Legends Foods

Food Scientist Job at Delta Legends Foods

Company DescriptionDelta Legends Foods is seeking a Food Scientist for a contract hybrid role located in Olive Branch, MS, with the opportunity for some work from home.Role DescriptionThe Food Scientist will be responsible for conducting research and development (R&...